Solutions

Retail Energy Providers SIGMA REP is an Enterprise Application Service Provided by iSIGMA with a web deployed Sigma CIS solution to the Retail Electricity Reseller.

This solution includes:
  • Enrollments
  • Robust Contract Management
  • Customer Information
  • Invoice Billing
  • Billing on Demand
  • Cycle Billing
  • Payments through cash, credit cards and ACH
  • Account Receivables
  • Tax Module
  • Electronic Bill Presentment & Payment (EBPP)
  • EDI Interface
  • Texas ERCOT Set complaint
  • Robust online and Reporting, Integrated with MS Office Suite
    • Energy Providers The SIGMA CIS is an enterprise, web based, highly configurable customer information, order tracking, billing and cashiering system. This product manages the customer accounts and billing for water, electric, cable, internet, trash pickup and/or any type of service the customer may wish to bill their customers. The application is highly flexible in that new plans or packages can be easily set up and maintained through the web.

  • Database independent, runs on industry standard MS SQL 2000/2005 Oracle
  • Single Bill for multiple location/services
  • Easy configurations without code change
  • Flexible Rating Schemes
  • Weekly, Bi-Monthly, Monthly, Quarterly, Half-Yearly and Annual Billing Cycles
  • Web-enabled Self-Service Operations
  • Electronic Online Bill Presentments and payments
  • Service Orders and tracking
  • Premise Management
  • Meter Management - Automated Meter Reads - Interfaces to hand held meter reading devices
  • Cashiering System
  • Tax Module
  • Penalty, Cut off, Collections, Arrears, Bad Debts
  • Reporting, user defined reports using industry standard Crystal Reports
  • Enterprise Interfaces to financial systems
    • Business Intelligence SIGMA Vision enables the utility to deploy an array of reports and information repositories that provide insight into customer usage and billing, financial reporting as well as rate forecasting and what if scenarios.